Privacy Policy

Privacy Policy

EO SERVICES LIMITED understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://eoplanner.net/ (“Our Site”) and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

 Please read this Privacy Policy carefully and ensure that you understand it. 

  1. Information About Us

Our Site is owned and operated by EO SERVICES LIMITED.

Registered address: International Business Centre, Pot 820/104, Route Elluk, Port Vila, Vanuatu.

Email address: cs@eoplanner.net

  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  1.  What Is Personal Data?

Personal data is defined as any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  1. Our Commitment

Your information will not be shared, rented or sold to any third party.

We use state-of-the-art security measures to protect your information from unauthorized users.

We give you the possibility to control the information that you shared with us (opt-out).

EO SERVICES LIMITED is committed to:

  • Processing data lawfully, fairly and in a transparent manner in relation to users;
  • Collecting and further processing data for specified, explicit and legitimate purposes;
  • Processing date for adequate, relevant and limited purposes;
  • Keeping data accurate and, where necessary, up to date; 
  • Keeping data in a form which permits identification of users for no longer than is necessary for the purposes for which the personal data are processed; and
  • Processing data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.
  1. Notice

We will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Generally, this information is requested when you register an account and/or subscribe to product updates, newsletters or other online services.

  1. How Do We Use Your Personal Data?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 

We use your personal information for the following purposes:

  • To provide you information that will allow you to use our services.
  • To alert you of software upgrades, updates, discounts or other services from EO SERVICES LIMITED.

We collect your name and email when you register an account on Our Site. We also collect your email to send you our promotional offers.

We may also collect your language, operating system and country information for a better experience with EO SERVICES LIMITED products/services.

We may also collect your phone number in order to contact you in case our emails bounce back because of a typo in your email address.

We also use our users’ email in order to notify of the release of updated versions of the software, new services or promotional offers.

  1. Consent

When you provide your personal information, you consent that it can be used for the above purposes and that EO SERVICES LIMITED is an authorized holder of such information. If you choose not to register or provide personal information, you can still use Our Site but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

  1. How Can You Access Your Personal Data?

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply sign in to your account or request that we send you this information.

  1. Security of information

EO SERVICES LIMITED is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.

  1. Retention of information

We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

  1. EU and EEA Users’ Rights

If you are habitually located in the European Union or European Economic Area, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to not send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. 

  1. What do We do with the Information You share?

Your information is never shared with any third party without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

When you register on Our Site, you are asked to provide your contact information, including a valid email address. We use this information to activate your account and send you information about our services. 

In very rare instances EO SERVICES LIMITED may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EO SERVICES LIMITED or Our Site; (b) protect and defend the rights or property of EO SERVICES LIMITED; and (c) act in urgent circumstances to protect the personal safety of users of EO SERVICES LIMITED, Our Site, or the public.

  1. How to opt-out

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

  1. Changes to this Privacy Policy 

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the changes. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on December 18, 2024.

  1. Enforcement of this Privacy Policy

If for some reason you believe EO SERVICES LIMITED has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

  1. Questions or comments

If you have questions or comments about this Privacy Policy, please email us at cs@eoplanner.net

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